At PrimaOro (accessible at https://primaoro.com), the privacy and data confidentiality of our visitors and users are of paramount importance. This Privacy Policy document describes the types of personal data and information we collect, record, and process, and how we protect your individual rights.
1. Information We Collect
We may collect information directly provided by you through our interactive web forms, quote requests, or direct correspondence, including:
- Contact Information: Name, email address, phone number, and physical mailing address.
- Transactional & Inquiry Details: Information submitted regarding services, projects, quote estimates, or support requests.
- Log Files & Telemetry: Internet Protocol (IP) addresses, browser user-agent, Internet Service Provider (ISP), referring/exit pages, and operating system timestamps.
2. How We Use Your Information
The information gathered is utilized strictly to provide, maintain, and optimize our digital portal and services:
- To operate, maintain, and deliver the features of primaoro.com.
- To respond swiftly to inquiries, support requests, and estimate applications.
- To detect, prevent, and mitigate security threats, fraudulent abuse, and unauthorized automated probing.
- To comply with regulatory standards and legal obligations.
3. Cookies and Tracking Technologies
PrimaOro utilizes essential technical cookies and anonymous analytics identifiers to maintain user session state, personalize digital presentation, and evaluate overall site performance. You may configure your browser to decline all cookies or notify you when a cookie is transmitted.
4. Data Protection Rights (CCPA/CPRA & GDPR)
Under applicable state and international data privacy statutes (including the California Consumer Privacy Act and General Data Protection Regulation), you possess distinct rights:
- Right to Know / Access: You may request copies of personal data maintained about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete records.
- Right to Erasure: You may request the deletion of your personal data under certain conditions.
- Right to Opt-Out: We do not sell or monetize personal information to third-party data brokers.
5. Contact and Data Inquiries
For any questions regarding this Privacy Policy or to exercise your statutory privacy rights, please contact our administrative office via email at robertbain2001@gmail.com or through our Contact Portal.